I'm having issues with my phone, Kogan Mobile SIM card, Prepay Plan or payment.
- How do I change the credit/debit card being billed?
- I am receiving an error message when sending an SMS?
- I am receiving an error message when trying to call out?
- I can’t access information about my Prepay Plan via the customer dashboard?
- I can’t call overseas numbers?
- I have a Prepay Plan, however, I’m not able to call, text or use data?
- I have questions about how to set up my phone, Kogan Mobile SIM card or Prepay Plan?
- I need a new phone number as I am being harassed? How can I block someone who is harassing me? Can I blacklist a number?
- I wasn’t using my phone, where has my data gone?
- My Add-Ons are not working
- My friends and family are receiving error messages when trying to call me?
- My handset reads - Emergency Calls only
- My handset reads - No Service
- My usage details are not updating in my dashboard - is it delayed?
- People can't call me since I transferred my existing number to Kogan Mobile?
- What is my phone number?
- Where can I find my invoices?
- Where can I monitor my data usage?
- Why did my phone use data when I was connected to Wi-Fi?
- Why was my payment declined?