We're here to help.
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Internet & MMS Setup
Set up your mobile for the internet and MMS messages.
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BEFORE I JOIN KOGAN MOBILE
Everything you need to know about Kogan Mobile.
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ACTIVATION
Having problems activating your Kogan Mobile SIM card? Click here for assistance.
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PLAN/ACCOUNT SUPPORT
Find questions, answers, and troubleshooting tips about your active plan, or your Kogan Mobile account.
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TRANSFER EXISTING NUMBER (PORTING)
Want to transfer your existing number to Kogan Mobile from another provider? Click here for more information.
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HELP, I HAVE AN EMERGENCY!
Lost your phone? Or has it been stolen? Click here for more information.
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EMAIL US
FAQs didn't help? Email us your query and we'll get back to you as soon as possible.
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LIVE CHAT
Live Chat is available 8:00am to 8:00pm Monday to Sunday.
Click the chat icon in the bottom corner to begin.