Other Support Questions
Other miscellaneous support related questions.
- Are Kogan Mobile PCI Compliant?
- Can I change my personal details online?
- Can I contact One NZ to help me with my issues?
- Can I divert calls to another number?
- Can you block my inbound or outbound calls?
- Do I get a discount if I refer my friend to Kogan Mobile?
- Do you have any loyalty programs?
- Do you offer best mates?
- Do you repair handsets?
- Does Kogan Mobile have retail stores I can visit for support?
- Does Kogan Mobile provide my information to any 3rd parties?
- How can I hide or show my caller ID?
- How do I stop marketing emails and texts from Kogan Mobile?
- How is Kogan.co.nz different to Koganmobile.co.nz?
- I didn’t receive any welcome text?
- I need SMS/inbound call/outbound call content or information - how do I get access to this?
- I need urgent help, who can I contact?
- I wrote to you but I haven’t heard back about my issue?
- Is there an age requirement for Kogan Mobile Prepay Plans?
- My Kogan Mobile number was deactivated. Can I get it back?
- What are your operating hours?
- What are your Terms and Conditions?
- What is your privacy policy?
- What’s your relationship with One NZ?
- Why can’t you help me with my handset issue?
- Why don’t you have an app for self service?
- Why is there no phone number to contact Kogan Mobile?