How long does it take for my Kogan Mobile SIM card to be delivered?

How long will my order take to ship?

The SIM Cards are sold by and Dick Smith (not Kogan Mobile NZ). Once your order is placed it will be sent to our New Zealand warehouse for processing. It is then collected by one of our freight partners to deliver to your door. The SIM Card listing in (here) and Dick Smith (here)  will show the time your order takes to ship i.e. the time it takes to leave our warehouse.


Once my order ships, how long will delivery take?

In order to get your purchase to you in the quickest time possible, we use some of the world's largest freight providers. To estimate delivery times to your area, please refer to the table below.

Shipping Delivery Times

Delivery Location

Estimated Delivery Times*


3-5 business days after dispatch

Christchurch & Wellington

4-10 business days after dispatch

Regional Areas

7-14 business days after dispatch

 *Note: Delivery times are as provided by our carriers and are estimates only. Delays may occur during peak periods, and due to factors outside the carriers control.

 If you have not received your SIM card within the prescribed time frame, please contact the Orders Team for further assistance.

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