Is Kogan Mobile a member of the TDR Scheme?

Kogan Mobile is a member of the Customer Complaints Code Scheme which incorporates the Telecommunication Dispute Resolution (TDR) Scheme. This allows you to seek independent advice if you're still unhappy following the resolution or investigation of a complaint with Kogan Mobile.

You can find more information on Kogan Mobile's complaints policy and process here.

Information on the TDR Scheme and Customer Complaints Code is available at, including the criteria and process for seeking an independent review by the TDR agent. If you require this service we will provide you with a reference number that will be required by the TDR agent.


Was this article helpful?
0 out of 0 found this helpful