How do I setup my voicemail greeting?

First time Voicemail users

Dial 121 and follow the prompts to set up your voicemail. The first time you call, you can take a short guided tour of voicemail features, or you can skip the tour and set up your voice mailbox and personal recorded greeting immediately. The system will prompt you later to listen to the tutorial.

Set up your greeting and voicemail PIN
When you record your greeting, you will also be asked to change your voicemail four-digit PIN password. This is very important for your security and privacy, because the PIN must be entered before your messages can be opened from any phone other than your mobile, giving you control over who can access your voicemail.

Your PIN must be between 4 and 6 digits long. Remember that the longer the PIN is, the harder it is for anyone to guess it.

The PIN can't be any of these:

- A sequence of numbers, e.g. 1234 or 9876
- A set of repeated numbers, e.g. 222222

Avoid using numbers that are easy to guess, for example a birthday, phone number or post code. We recommend NOT using your bank's ATM card PIN number.

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