I wrote to you but I haven’t heard back about my issue?

Our Support team will always look to get back to you with a first response as soon as possible.

Different issues may take different amounts of time to resolve, but rest assured we will do our best to keep you informed at every step of the way.

If you do not wish to wait for this, please consider using our Live Chat service between 8am and 8pm NZST, and quote your ticket number.

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